An impressive company in every way: immediately responsive, kind, concerned, dedicated, thorough and professional. Great management, great teams of workers.

SERVPRO Malibu is a well-run, professional business. We had major water damage in our kitchen, and the team from SERVPRO came in, assessed the situation, worked with our insurance carrier, and cleaned up the mess. Jitka Stanley was communicative throughout the process, giving me information about what to expect

This is my first time every writing a review, but I felt SERVPRO Malibu and Jitka and her team deserved to be recognized. I had water damage occur to my condo, which was devastating. After doing some research since I am a very detailed and meticulous person I reached out to SERVPRO. Jitka was able to get me on the books and came out to assess the damage and take moisture test readings and photos. She then submitted all of this to my homeowners insurance. Once everything was approved her team came out to do the water remediation. Caesar & Francisco were great. They did a very thorough job prepping my place with floor coverings and dust barriers before beginning the actual demo. They were very detailed in getting everything remediated properly while keeping things in my condo as clean as possible. Jitka and her crew were all very nice, professional, and kept you apprised of all the steps. If you ever have damage to your property I would highly recommend SERVPRO Malibu and Jitka!

GREAT service! FAST! Honest and VERY communicative. Jitka and her team, Charlie, were fantastic to work with. They even had some bumps not due to their effort or work and did not charge me additionally. Would recommend them to anyone.

Fast, Efficient and Honest. What more can you ask for!

Jitka and her crew are AWESOME! SERVPRO came to my rescue twice this year. I had water intrusion once and then a few months later in another area. They assessed the damage and priced fairly. The second time they returned. They had to remove my floors, ceiling, drywall, damaged tiles, and furniture. They also neatly packed my belongings. They dried the areas of concern to prevent additional damage. Jitka was easy to communicate with and her crew worked in a timely manner and showed up promptly for all our scheduled meetings.

Look no more. SERVER Malibu is the winner.

Thank you for all of your help

“Very efficient and courteous ”

“My entire experience was great. When one has a need for a service like this, it is really refreshing to have the folks that are 1) friendly 2) prompt 3) honest and 4) set expectations and meet them. Way to go guys, I will recommend you if I ever get the chance.”

“So professional! So on top of it and such great customer service. I will always call Kent and Jitka! ”

“SERVPRO was there when we needed them. They responded immediately with the right people, the right equipment and an attitude of service. The whole experience was very positive and HRL will be issuing a blanket purchase order to SERVPRO for their services in mitigating water damages in the future. THANK YOU!”

FAST, EFFICIENT, GREAT PRICES

You guys are awesome! Thank you so much!

Burst pipe, burst home, You guys burst in and made it better. Thanks

Sometimes saying thank you is not enough. You guys were efficient, communicative and have very reasonable prices. 

Thank you!

Scott Reinhardt Owner, Rhino Properties Inc. “I am a local general contractor and I have used Kents services on more than one occassion. Kents and his staff always do a great job, exceeding expectations in the most professional manner. I always look for sub contractors and trade partners that are at the top of their game. Kents enhances our company because he is someone that I can count on when we call.

July 25, 2011, Scott was Kent's client

My insurance company hired this firm to dry out my place after a water leak. They were friendly, and accommodated my schedule. The techs were helpful, very conscientious about my furniture and made me comfortable. They made coping with this stressful situation easier. Thanks guys.

This is the second time we have used them and all I can say is AMAZING! Their communication is one like I have never seen and they made this process easy for our commercial tenants. Thanks again!

They got here fast and that was very important. They clearly explained the cleaning and restoration process in which I could understand. I am very pleased with the services provided by SERVPRO of Malibu.

Robert, the water technician, was a great guy. I would recommend this franchise to my friends and family.