Recent Water Damage Posts

Why Dishwasher Leaks Can Cause Mold Growth

5/14/2023 (Permalink)

Dishwasher Leaks Inspect your dishwasher for any signs of leaks or cracks and have them repaired immediately.

A dishwasher can be an incredibly convenient appliance in any household, saving time and effort in cleaning dishes. However, like any other appliance, it can develop problems over time. One of the most common issues with dishwashers is leaks, which can lead to mold growth inside the casing of the machine

A leak in your dishwasher can be caused by several reasons, such as a faulty seal, a cracked or broken part, or a clogged drain hose. When water leaks out of your dishwasher, it can seep into the casing of the machine and create a damp environment, which is a perfect breeding ground for mold. Mold thrives in moist and dark environments, and once it begins to grow, it can spread quickly, causing health problems and unpleasant odors.

How to Detect Mold in Your Dishwasher

It's essential to detect mold growth in your dishwasher as soon as possible to prevent it from spreading and causing further damage. Here are some signs that your dishwasher may have mold:

  1. Foul odors: If you notice a musty or unpleasant smell coming from your dishwasher, it's likely that mold is growing inside.

  2. Visible mold: Check the interior of your dishwasher for any signs of mold growth. Look for black, brown, or green spots or stains on the walls, racks, and door gaskets.

  3. Allergic reactions: If you or your family members are experiencing allergy-like symptoms, such as sneezing, coughing, or itchy eyes, it could be a sign of mold growth in your dishwasher.

Causes of Water Damage from Roof Leaks

5/11/2023 (Permalink)

Roof leak Ceiling collapsed due to water damage.

Water damage caused by a roof leak can be a significant problem for any homeowner. If left unchecked, it can lead to significant structural damage, including ceiling collapse. In this blog, we will discuss the causes and signs of water damage from roof leaks and how to prevent it from causing a ceiling collapse.

Causes of Water Damage from Roof Leaks

There are several reasons why a roof may leak, including:

  1. Damaged or missing shingles: Shingles can become damaged or missing due to severe weather or general wear and tear, which can allow water to penetrate the roof.

  2. Clogged gutters: Gutters that are clogged with debris can cause water to back up and overflow, which can then seep into the roof.

  3. Cracks in the roof: Cracks in the roof can develop due to age, weathering, or poor installation.

Signs of Water Damage from Roof Leaks

It's essential to look out for the signs of water damage caused by a roof leak to prevent a ceiling collapse. Here are some of the most common signs of water damage:

  1. Water stains: Look for water stains on your ceilings or walls, especially near the top of the wall, which can indicate that water is seeping down from the roof.

  2. Sagging or bulging ceilings: Ceilings that are sagging or bulging are a clear sign of water damage and should be addressed immediately.

  3. Musty odors: The presence of a musty odor can indicate that there is mold growing in your home, which can thrive in damp conditions caused by water damage.

Preventing a Ceiling Collapse from Water Damage

Preventing a ceiling collapse from water damage caused by a roof leak requires immediate action. Here are some steps you can take:

  1. Find the source of the leak: Locate the source of the leak and have it repaired immediately. This may involve patching a damaged area of the roof, replacing damaged shingles, or fixing a clogged gutter.

  2. Address water damage: If you have any signs of water damage, address it promptly. This may involve replacing damaged drywall, insulation, or flooring.

  3. Prevent future leaks: To prevent future leaks, make sure your roof is properly maintained. Regularly inspect your roof for any signs of damage, keep your gutters clean, and have your roof inspected by a professional.

In conclusion, a roof leak can cause significant water damage to your home and lead to a ceiling collapse if left unchecked. It's essential to be vigilant for signs of water damage and address any issues promptly. By taking the necessary steps to prevent future leaks and maintain your roof, you can protect your home from water damage and avoid a ceiling collapse.


5/1/2023 (Permalink)

Sewage sewage backup is a serious problem that requires immediate attention. It can cause significant health risks and property damage

Sewage backup is a messy and hazardous problem that can occur in any home or building. It's a serious issue that needs to be addressed promptly to prevent health risks and property damage.

Sewage backup can be caused by several factors, including:

Clogged pipes: Pipes can become clogged by various materials, such as grease, hair, food waste, and soap scum, leading to a sewage backup.

Tree roots: Tree roots can grow into pipes, causing blockages and backups.

Heavy rain or flooding: Heavy rainfall or flooding can overwhelm the sewer system and cause backups in homes and buildings.

The signs of a sewage backup can include:

  1. Foul odor: A sewage backup can produce a foul odor that is noticeable throughout the home or building.

  2. Slow drains: Slow or gurgling drains are a sign that there is a blockage in the pipes.

  3. Sewage backup: The most obvious sign of a sewage backup is when sewage starts to back up into toilets, sinks, or other drains.

    When dealing with a sewage backup, there are several steps you should take to protect your health and prevent property damage:

    1. Evacuate the area: If sewage is flooding your home or building, evacuate the area immediately and contact emergency services.

    2. Turn off the water supply: Turn off the water supply to prevent further flooding and damage.

    3. Do not touch the sewage: Sewage contains harmful bacteria and viruses that can cause serious health problems. Do not attempt to clean up the sewage yourself. Wait for a professional to arrive.

    4. Contact a professional: Contact a professional sewage cleanup company to assess the damage and safely remove the sewage.

    5. Disinfect affected areas: After the sewage has been removed, disinfect all affected areas to prevent the spread of bacteria and viruses.

      Most of all call SERVPRO Malibu to assist you with sewage clean up. Call SERVPRO Malibu 310-456-2135.

How to prevent water damage?

4/2/2023 (Permalink)

Water damage Regularly inspect your plumbing, install a water detection system, keep your gutters and downspouts clean, maintaining your appliances

Water damage is a common problem that can occur in any home or business. It can be caused by a variety of factors, including floods, leaking pipes, and faulty appliances. Water damage can cause serious structural damage, mold growth, and other health hazards. Fortunately, there are steps you can take to prevent water damage from occurring in your home or business. Here are some tips:

  1. Regularly inspect your plumbing
  2. Install a water detection system
  3. Keep your gutters and downspouts clean
  4. Maintain your appliances
  5. Keep an eye on your water bill

Preventing water damage in your home or business is essential to protecting your property and the health of your family or employees.

SERVPRO Malibu at 310-456-2135 can assist you with your water damage needs.

Is there a water damage or not?

4/2/2023 (Permalink)

Water damage in the basement SERVPRO uses state-of-the-art equipment to extract water from affected areas and dry the property.

Water damage can occur due to various reasons, such as floods, leaks, burst pipes, and other plumbing issues.

There are several causes of residential water damage, including:

Natural Disasters: Natural disasters such as hurricanes, storms, and floods can cause significant water damage to residential properties.

Floodwater can enter homes through cracks and crevices, causing extensive damage to the structure and personal belongings

Leaks in plumbing systems, appliances, and roofs can cause water damage. Even a small leak can cause water to seep into the walls and floors, causing significant damage over time.

Burst pipes are one of the most common causes of residential water damage. Cold temperatures can cause pipes to freeze and burst, leading to flooding

Sewer backups can cause significant water damage and pose health risks due to the presence of bacteria and other harmful pathogens.

That's where SERVPRO comes in - a trusted name in water restoration services.SERVPRO is a water restoration company that specializes in restoring properties damaged by water, fire, and other disasters.

Emergency Water Damage Response: SERVPRO Malibu/Topanga Canyon/Pacific Palisades emergency response team is available 24/7 to respond to water damage emergencies. Call 310-456-2135

Rain, Rian , Go Away....

2/15/2023 (Permalink)

Water damage Heavy rain can bring its own set of challenges when it comes to household water damage.

Rain, rain, go away…that could never be a more true mantra when heavy rains fall. While water damage is typically associated with situations like flooding or plumbing malfunctions, heavy rain can bring its own set of challenges when it comes to household water damage.

  • Leaky windows and doors. Windows and doors should be sealed against Mother Nature’s elements, but their weatherproofing can age and deteriorate over time. Water can find its way into minuscule cracks and cause damage during a heavy rainfall.
  • Inadequate foundation drainage. Heavy rains can build up against the base of your home and cause leaks in your basement or crawl spaces. This can be especially common in homes at the bottom of a hill without adequate drainage around the foundation.
  • Vulnerable chimneys and skylights. Chimneys and skylights tend to be more vulnerable to heavy rains. Though they are attractive home features, seals where they meet the roof can weaken over time and be susceptible to leaking when rainfall is heavy.
  • Seeping water around the roof. Roof leaks are a leading consequence of heavy rainfall that can sneak up suddenly. Something as minor as a missing shingle or weak spot can let unwanted rainwater seep in.
  • Clogged gutters. Gutters clogged with debris can’t properly drain rainwater, which means leaks from puddles as the water is left standing against the roofline. This is why clogged gutters can cause significant home damage after heavy rains.
  • Malfunctioning sump pumps. Regular maintenance is critical to homes with sump pump systems. If issues go undetected, the pump system can get overwhelmed and cannot effectively move water away from the home.

The unfortunate result of heavy rains is water damage. And the unfortunate result of water damage in homes is a possibility of mold growth. In fact, mold can begin growing in as little as 48 hours after water damage has occurred. That’s why it’s important to stay safe and get excess water cleaned up professionally to minimize secondary damages and mold growth.

How long will the job take to complete

6/1/2022 (Permalink)

Water damage Car went though the wall and stability of the structure was affected and limited entry was in order till repairs are performed to the structure

After arriving onsite to water damage, many times while getting started the first question a customer will ask is, "how long will this take?" 

Here  at SERVPRO of Malibu/ Topanga Canyon/ Pacific Palisades  know that your time is valuable, we want to get the job done as fast as possible and make you say it looks "Like it never even happened."

The typical timeline for a water job is 4-5 days.  The first day of contact with us is all about stabilization.  At this point, there often has not been enough time to be in touch with insurance agents and adjusters to figure out what we are allowed to proceed with. To stabilize the situation, we set up equipment and extract standing water if possible.  

If adjuster contact is made on day 1 or possibly on day 2 we will be clear as to what we are approved to tear out and fix.

Each water damage loss is different. Some of the water damage losses will take longer as contents have to be removed, insured has to relocate to different location

We begin with removal of the affected materials and continue drying the affected area. Days 2-5 are dedicated to drying and monitoring your job.

After the job has been completed, the last step is for us to pick up our equipment, have the final paperwork signed and send billing. That is how simple a job handled by SERVPRO of Malibu can be.

Our technicians are here to help, call  SERVPRO  Malibu/ Topanga Canyon/ Pacific Palisades   today at 310-456-2135  for all your water damage needs.

Ready for summer vacation?

6/1/2022 (Permalink)

Ceiling collapses Unit above caused water damage to the unit bellow, ceiling had so much water inside that it has collapse while owner was away

Summer is approaching fast and most of us will leave our homes for longer period of time. Water damage can occur while we are gone as well. People forget that pipes can break and leak in the summer as well.  The last thing you want after returning from a great vacation is a home filled with water.  When you go on your much deserved vacation this summer, we have some tips to keep your property safe while you're away.

  • Before you leave:  Drain water lines 
  • Open faucet in bathroom after you shut off the valves and drain the water out and flush the toilet.
  • Turn air conditioner on.  Heat can affect doors and flooring.  Having air circulating will prevent them from collecting condensation.
  • Unplug electronics

How to prevent a water damage at your house

5/14/2022 (Permalink)

Water damage Source of damage caused by hot water supply line on the 2 floor in the middle of then night

Houses are a large investment, and in order to protect that investment, you should be on the look out for potential problems and fix them before they worsen and cause a potential disaster. One of the potential problems to watch out for is water damage. But how does one go about finding water damage and potential problems related to water? It’s easier than you think!

The first step is to check your floors. No matter what kind of flooring you have, it will develop signs of water damage. For tile and wood, you want to look for cracking, buckling, and warping, and for carpet look for damp spots, gradual rises, soft spots, and the smell of mold and dampness.

Water stains on flooring around bathtubs, sinks, and toilets or water stains on ceilings or walls are an obvious sign of water damage; and unusual stains could indicate a leaky pipe or drain in the wall. Speaking of walls, cracked drywall or areas of drywall that look swollen and feel soft to the touch could also signify trouble. Peeling paint can also signify water damage, as paint loses adhesion when drywall gets wet.

Finally, watch out for rust and mold. Inspect your water heater for rust on the tank or water on the floor, as rust spots could indicate a slow leak. Corrosion around pipe connections could be caused by water seepage as well. Visual signs of active mold growth mean there’s moisture in contact with microscopic mold spores; often in the tiny nooks and crannies of your home. But don’t rely solely on sight when looking for mold! When water stagnates, mold and bacteria can grow, and produces a musty, unpleasant smell.

If you should find yourself in need of water or storm damage restoration or mold remediation, call the professionals at SERVPRO Malibu/ Topanga Canyon/Pacific Palisades  today!

Water Heater Leaks

5/11/2022 (Permalink)

Water Heater Water heater burst caused damages to residence

One of the most problematic sources of water damage in Malibu or Pacific Palisades is a leaking water heaters. Often, a failed water heater may show significant damage due to its age or environmental factors, which could present a few safety hazards to consider when checking it for leaks. After you've stopped the water, it's time to clean up.

Checking Your Water Heater

Before inspecting your water  heater for damage or leaks, be sure that you protect yourself by taking the following safety precautions:

  • When approaching a ga water heater that you suspect has failed, make sure you do not smell any gas. Since water heaters are frequently located in unventilated and confined spaces, an accumulation of gas from a small leak could build up rapidly.
  • Turn off the water heater and its water supply.
  • Do not touch the tank itself and be mindful of the pilot light. Even a leaking water heater tank can be very hot.
  • Inspect the tank’s drain valve, which is usually located near the bottom of the tank. The drain valve should be closed and screwed on securely. If there is a leak coming from the drain valve, it might need to be replaced; this is one of the most common causes of leaks in water heaters.

Cleaning Up

Once you've stopped the flow of water , you can begin to clean up:

  • Make sure electronics and appliances in the wet area are unplugged.
  • Transfer rugs and any other movable furniture and items to a dry area.
  • Dry the floor with towels, a mop, or a shop-vac.
  • Set up fans and dehumidifiers to being circulating air and removing excess moisture.

Be sure that you consider all of the safety factors and protect yourself when beginning any cleanup procedure involving a broken water heater. Investigating, repairing and mitigating the damage caused by a leaking water heater should include basic safety precautions and thorough cleaning and drying that SERVPRO would be well-equipped to manage.

SERVPRO of Malibu/ Pacific Palisades/ Topanga Canyon should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of  Malibu/ Pacific Palisades/ Topanga Canyon is available 24/7 by calling 310-456-2135

How to prevent water damage?

4/4/2022 (Permalink)

Damaged wood flooring Water damage in the kitchen

Water in the home may seem harmless enough, but when it creeps across your kitchen floors in streams and causes your linoleum floors to bubble up – or when it drips, drip, drips quietly beneath your bathroom sink and triggers mold growth – it's no longer so innocent. Water damage is a leading cause of loss for homeowners and often results in costly and extensive repairs. Some common perils of water damage include the following:

  • Mold
  • Buckling floorboards
  • Rotted drywall
  • Damaged insulation
  • Structural rot and decomposition

Fortunately, most water problems can be prevented with routine inspections and maintenance. Below are a few ways in which you can prevent water damage and loss in your home.
1. Fix General Plumbing Issues

No leak is too small and no-drip too minor. If you discover a cracked or broken pipe, shut off the water valve and make the necessary repairs before the leak becomes a burst. Any water remediation team will tell you that damage from a leaking pipe is much easier to clean up than damage from a burst supply line.

2. Inspect and Maintain Appliances That Use Water

Cracked hoses, faulty connections and aging materials can all cause leaks and lead to excess water in the home if not caught in time. It doesn't hurt to check behind your washing machine once a week and before starting a load for pools of water, or to check behind your dishwasher for moisture. The two minutes it takes you to check can save you hundreds to thousands of dollars in pipe cleanup costs.

3. Get Your HVAC System Inspected and Maintained

Many homeowners don't think about their HVAC systems being the cause of water damage in the home, but the truth is that these systems are a huge culprit of moisture build-up and damage. You can keep your system in good working order and prevent costly issues by having a professional come in once or twice a year to inspect the unit and make any necessary repairs.

Water in the home can be costly and damaging. You can prevent water damage and the need to hire a SERVPRO Malibu/Topanga Canyon/ Pacific Palisades, water damage cleanup team by following the above advice.

Is there a water damage or not?

4/4/2022 (Permalink)

Moisture Readers Moisture Meters are used to determine the actual moisture content of various materials.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Malibu/Topanga Canyon/ Pacific Palisades has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. We  will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used :

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Malibu/Topanga Canyon/ Pacific Palisades to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of Malibu/Topanga Canyon/ Pacific Palisades can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor- causing particles.

The bottom line? Your local SERVPRO of Malibu/Topanga Canyon/ Pacific Palisades has the training and equipment to help make it “Like it never even happened.”

Broken Pipe? What do you do?

2/15/2022 (Permalink)

Burst sink supply line Burst supply line can cause a lots of damage

If you are facing destruction or flooding related to one or more bursting pipes in your Malibu or Pacific Palisades, home, you might be feeling lost and anxious. What can you do to keep water damage to a minimum? Read on for four steps that you can take to protect your property and valuables from the burst.

1. Turn Off Water Sources

Leaving water run when there is already a moisture problem can make matters worse. Turn off all water sources at or near any affected areas as soon as possible. This helps prevent a larger flooding issue and minimizes the risk for mold growth.

2. Fix the Broken Pipe or Pipes

If you can, repair the pipe or pipes yourself or call-in professional help to do so. The more time bursting pipes go without being replaced, the longer you will have moisture concerns deal with.

3. Call a Remediation Service

A water damage restoration company can typically survey any existing wreckage and restore your property to the best of the team’s ability. In some cases, even broken valuables and wet papers can be salvaged. Talk to the technicians about what their restoration plan is after they have surveyed the damage.

4. Keep Records

If you have a homeowner's insurance policy on your property, keep track of all destruction and repairs that occur. Snapping photos, saving receipts and taking other actions to record the restoration process from start to finish will help you when you go to file an insurance claim in the future. Talk to your agent if you have specific questions about your coverage.

Calling SERVPRO of Malibu / Topanga Canyon / Pacific Palisades is your best bet when facing bursting pipes. Professionals can help minimize the risk of mold growth as well as secondary damage. Water emergencies are no joke, but taking action to protect your investments can lead to a happy ending.

Benefits of calling SERVPRO for your Pacific Palisades home

6/1/2021 (Permalink)

Damage to your Pacific Palisades home is not always as easy to remedy as you might initially believe. As much as you want to be the type of homeowner that can handle situations as they arise, some incidents require experience and the right equipment to overcome. Water loss incidents in your home, even on a smaller scale, require immediate attention and a crew of professionals that can remove the moisture completely.

One of the things that many Pacific Palisades homeowners do not realize about water damage is how quickly it can spread throughout the affected area. Often the worst aspects of the saturation and presence of the water penetrate into materials and the contents of the area, which make them easy to miss but potentially severely hazardous as the persistent moisture continues unchecked.

Professional restoration technicians like our SERVPRO team have experienced all facets of water restoration and have the training and techniques to overcome these effects in your house. From the immediate needs for extraction and drying in obvious areas to the spread of this damage into the flooring and walls that remains out of sight, we work to offer the most comprehensive and complete service possible.

Part of the way that our team can assure our successes when it comes to water restoration work is the industry-leading equipment that we use on the job. In incidents of water damage, our moisture and leak detection equipment can help to isolate the problem areas and reduce the need for cutting out portions of drywall unnecessarily. This approach limits the tear out but also reduces the restoration time by leaving fewer points where rebuilding has to occur.

The essential thing to remember when you get posed with water damage in your home is that you're not alone in facing these effects. Our experienced SERVPRO MALIBU professionals can respond quickly and help you to overcome the spread of the water and the damage that it has caused. Give SERVPRO a call 24/7 we’re here to help!

Vacation coming soon? Let's help you prevent water damage

5/14/2021 (Permalink)

The second most common cause for claims made against homeowners insurance in Malibu, CA is water damage, causing damage in the millions of dollars every year. You may not need to do a water pipe repair, but you can help prevent such a disaster from happening in your home while you are away on vacation by taking stock of a few things and performing a few preventive measures.

Steps To Prevent Leaks While on Vacation

  • Check all exposed pipes, including under sinks, for leaks and water drops/stains
  • Look at connection tubes and supply lines on washing machines, dishwasher, ice maker and so on
  • Make sure any exposed pipes are insulated or have heat tape to prevent a pipe burst
  • If you plan to turn the heat down while you are away, leave it high enough to keep pipes warm. Leave cabinet doors open under sinks.

After relaxing on vacation, the last thing you want to come home to is a frozen pipe or leak of some kind that has been causing damage since you left. Wet carpets and flooring left to sit can also damage subflooring and can grow bacteria and mold. Broken pipes inside of walls can produce enough water to disintegrate sheetrock, warp and weaken studs, and ruin electrical wiring. Even furnishings and other belongings can suffer water damage if left to sit in wet or damp circumstances.

Water pipe repair can be expensive in Malibu, CA as can reclamation of your home and belongings. You may feel helpless and not know where to start. Get some help with your water damage repair process from professionals who understand what is needed and have the proper equipment for water removal and dehumidification. They can help check all sources of water in your home and make sure any necessary water pipe repair is done.

Fortunately, much of this damage can be prevented simply by taking the precautions listed above. You can take your next vacation worry-free and come home relaxed to a home where everything is intact.

Signs of a water damaged ceiling

5/11/2021 (Permalink)

water marks Water stains are very common to spot on water damaged ceiling.

A water damaged ceiling is unsightly and dangerous. Before you can repair the ceiling you must locate the issue that is causing the water damage first. If you repair the ceiling without fixing any underlying issues you are asking for a repeat situation. If you plan to locate the source of the problem yourself, be sure to shut off the electricity and water flow in your home.

Telltale Signs of Water Damage

“Sweat” stains - 

If it looks like there is a darker shade of your paint on your ceiling, you most likely have the start of a water leak. This causes a sweat-like appearance on your ceiling and you should take action before it gets worse.

Water stains - 

Usually brown in color, water stains mean there is a leak or there was a leak. Regardless of how big or small, the water stain is, the leak should be located and stopped. Water stains will usually happen from a leaky roof, overflowing of sinks, tubs, and toilets on the second floor, and cracked pipes.

Ceiling Bubbles - 

If you notice your ceiling swelling or bubbling, there is a buildup of moisture in the drywall. If this is not taken care of the ceiling can collapse, causing a dangerous and messy situation. It may seem like a good idea to poke the bubble, but there can be more water than expected, so it is best to let the professionals take care of it. 

Mold Growth: 

If you see mold, you can be sure you have water damage, which is why it must be addressed immediately. Mold is extremely dangerous and within 48 hours it can grow and spread, to other parts of the home. 

Give us a call SERVPRO MALIBU for your inspection needs!

The water damage you don't see....

4/7/2021 (Permalink)

floor with tile Bathroom floor looks normal and dry after a tub overflow but our moisture sensors detects highly elevated moisture.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters most, technology and equipment must be counted on to perform. 

Here are a few tools used by Professional Restoration Contractors to properly mitigate a loss; 

Moisture Sensors- used to detect moisture in carpets, baseboards and walls. 

Moisture Meters- used to determine the actual moisture content of various materials. The meter provides accurate readings to monitor the drying process. 

Thermo Hygrometers- measures temperature and relative humidity to calculate and create an environment most conducive to drying. When handling a contaminated loss (CAT 2 or 3), it is not only important to dry the structure, but disinfect and deodorize. 

Ultra Low-Volume (ULV) Foggers- used to atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. It can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers- dispenses solvent-based products by creating a dense fog that consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles. 

The bottom line... ALWAYS treat water damage seriously. Call in a professional team like SERVPRO MALIBU We will work for you to restore your property and your life to make it "Like it never even happened." 

Shower or Bathtub leak? How do you know..

4/7/2021 (Permalink)

A shower pan leak is a common reason for finding water on the ceiling below your bathroom. What is a shower pan and why would it leak?

• A shower pan is a waterproof barricade located between the subfloor and shower tile. It catches water that leaks below the tile and funnels it into the drain. It is typically made from vinyl or lead and can deteriorate as it ages.
• If there is a shower pan leak, common indicators include separation between the bathroom wall and floor and missing grout or mold on the shower floor. The telltale sign is water on the ceiling or space directly below your shower.

First Floor Showers

When you have a shower pan leak, the key is to act immediately when you notice a wet ceiling below the bathroom. But, what happens when your shower is on the first floor and you do not have a basement? How can you tell if a shower or bathtub leak is an issue then?

• If you have a crawlspace, check the ceiling down there every once in a while for water damage. Some indications of a serious problem include black, wet wood and hanging stalactites that resemble icicles.
• For houses on a concrete slab, water from a leaky shower travels along the floors or walls of nearby areas. Be vigilant looking for wetness that does not result from an obvious spill.

The key to protecting your home from a shower or bathtub leak is to act fast. The above signs that indicate a shower pan problem. If you suspect mold or rot from water damage contact a water restoration specialist as soon as possible to obtain a thorough inspection and recommendations for next steps. Call SERVPRO MALIBU today for more information !

Categories of contaminated water

2/18/2021 (Permalink)

The three types of contaminated water:  

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth (MOLD)

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Sewage cleanup must not be taken lightly. Serious long term health issues to adults, children and even pets may occur due to bacteria, viruses and even parasites. Don't delay. Take immediate action. Call SERVPRO of Malibu today for a free estimate!

What to do when you have water damage?

6/3/2020 (Permalink)

Toilet Overflow Toilet overflows are very common and can cause damages to your house.

SERVPRO of Malibu/Topanga Canyon/Pacific Palisades  is an emergency team here, available to you 24 hours a day for storm, fire, mold and water emergencies. there is no job too large or small for our team. The first step one needs to take when they realize they may have water damage is to take immediate action. Our crew is very experienced and have all witnessed numerous water damage jobs. If there is one word of advice is would be to call as soon as you notice a leak/water damage. Waiting just a couple of hours can increase the severity of the water secondary damages.

SERVPRO of  Malibu/Topanga Canyon/Pacific Palisades  has the specific water damage training and experience to help you through this tough time. We understand that when something like this happens, you may be overwhelmed with all kinds of emotions. Let us take the stress and worry off your hands. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Call SERVPRO of Malibu/Topanga Canyon/Pacific Palisades for any water needs today!!

Creating the Ideal Drying Conditions for Water Restoration in your home.

5/17/2020 (Permalink)

Roof Leak Roof leak can cause a lots of damage to a house.

In dealing with any property restoration emergency, having access to the correct equipment goes a long way to reducing your claims loss expense. This principle is especially true in situations involving water, which can deteriorate contents, structure, and fittings overnight. One of the essential methods we use to reduce losses in your property is understanding how to dry your structure and contents properly. That means using moisture detection sensors, creating the right atmosphere for efficient drying and bringing in industrial extraction equipment. 

The task of water restoration in your home is built on the foundations of careful psychrometric measurements taken regularly to control losses. Increasing the temperature in a closed area, for example, allows the interior air to take on more moisture- this process can increase the efficiency of air-moving equipment. However, to create optimum drying conditions, a SERVPRO technician must take regular readings using thermal hygrometers to ensure that the indoor air is not overloaded with moisture, which can slow drying times. 

While restoration is underway, a SERVPRO technician may tent off the affected area to gain better control of the indoor environment. High levels of humidity, which are a natural byproduct of drying procedure, can also create ideal conditions for microbial growth. Leaving a humid environment overnight can lead to further damages. SERVPRO technicians may create an open system, by opening windows or allowing ventilation to exchange humid interior air with drier outdoor air, to prevent secondary issues like mold growth from occurring. 

Using our training in combination with advanced drying equipment allows SERVPRO technicians to dry a structure without risking secondary damages confidently. By creating the ideal drying conditions, the expense of your claim is significantly reduced, and your home has the best chance of returning to its preloss conditions. We can forward the paperwork to your insurance adjuster to ease the claims process and let you get back to your everyday life with as little inconvenience as possible. 

For advanced restoration services that get your home back to its preloss condition, contact SERVPRO Malibu/Topanga Canoyn/ Pacific Palisades 310-456-2135

We might have a water damage in our house, what can we do?

5/12/2020 (Permalink)

Broken pipe Broken pipe inside the wall cavity can cause a lots of damage

Staying calm and contacting professional assistance is your best chance of returning your home to a pre-incident condition. SERVPRO Malibu/Topanga Canyon/ Pacific Palisades is close by and ready to help.

What should I check to avoid a water loss scenario at home?

- Regular inspection, maintenance, and updating of appliances in wet-rooms around the house
- A professional inspection of the interior and exterior plumbing with a particular focus on ensuring exterior pipes have sufficient insulation
- Avoid leaving running water beyond what is necessary for use
- Being aware of changes to water pressure in the home
- Check wet-rooms at least once a year for potential sealant wear or leaking
- Be vigilant against unpleasant odors as well as discoloration in some regions of the home. These can be the initial signs of water damage.

What steps can I take to reduce loss in the home during a water emergency?

While waiting for SERVPRO technicians to arrive, you may want to consider shutting off water supply pipes at the source to prevent water from continuing to pour into your home. If the source of moisture is not immediately apparent, shutting off the water at the source can be especially useful. If possible, open windows in the affected area. Ventilating space can be essential in preventing high humidity levels and microbial growth. As far as is possible, seal the affected area from other rooms of the house. You can seal affected areas by shutting doors and placing a dry towel up against the door. Try to avoid introducing chemical agents to the area as these can interfere with the professional procedure.

 What equipment do you need to drywall cavities properly?

- Drying mats for floors that use tiles, floorboards or laminates
- Thermal imaging cameras, moisture sensors as well as boroscopes to assess the effectiveness of the drying strategy
- Air moving equipment using axial and centrifugal designs for increased efficiency
- Drills, as well as other appropriate tools.

-Injectidry systems for wall cavities as well as other restrictive spaces

 Homeowners do not need to panic when facing a water emergency. Professional restorers can help to inform you of the potentially dangerous outcome of a water situation as well as performing the necessary tasks to avoid that outcome. Mold growth can be a typical result of a water loss scenario in the home. However, homeowners that seek out professional assistance early can often reduce the impact of mold growth or prevent it entirely. Our staff incorporates mold restriction methods during water cleanup to ensure that your home gets back to its preloss condition with minimal risk of secondary damage.

Please call SERVPRO Malibu/Topanga Canyon/ Pacific Palisades with water emergency. 310-456-2135

Will my Insurance cover the water damage remediation?

4/10/2020 (Permalink)

Roof leak caused severe damages inside a residence Roof leak during rainy season can be source of water damage inside the residence.

In many cases, homeowner's insurance companies will pay for a flood or water intrusion or other repair work you have done on your house. However, this can depend strongly on where you live, which insurance carrier you purchased your policy from and the exact terms and conditions of your policy. To find out whether your insurance policy covers all or part of the cost of cleanup after water damage, you should contact your provider.

Water damage remediation is an extremely important step to take following a flood, house fire or other event that causes water damage to your home. Standing puddles of water can prove extremely hazardous and can promote the formation of mold, mildew and their spores as well as other substances that threaten the health of you and your family. It's imperative that you begin thoroughly drying your home immediately after water damage has occurred, and hiring a water damage remediation service to do it for you is the best choice you can make. To find out more about water damage remediation coverage, please call your homeowner's insurance carrier.

SERVPRO Malibu/Topanga Canyon/Pacific Palisades  responds immediately and uses advanced equipment and techniques to remove water quickly. The drying process is closely monitored and documented to verify your property is dried properly and thoroughly. We are standing by 24/7 to help remedy any water damage emergency you might encounter. Call 310-456-2135

Types of Dehumidifiers

4/9/2020 (Permalink)

Refrigerant Dehumidifier Dehumidifiers is a device that removes excess moisture from the air.

Proper water damage equipment placement is key to successful drying of any structure. There are many types of dehumidifiers. The different types of dehumidifiers we use are:

  1. Refrigerant Dehumidifiers
  2. Desiccant Dehumidifiers.

These dehumidifiers remove moisture from the air at different rates and use different process to remove the moisture from the air and water damaged building materials.  The goal of a dehumidifier is to efficiently aid in the drying process by removing the excess moisture and humidity associate with water damage. dehumidifiers are key to our success.  we service our equipment frequently to ensure proper performance.  If your equipment is not working properly, your drying job will take longer.  We want to dry jobs efficiently and be able to give the customer their home/business back to normal as quickly as possible. 

If you experience a water damage, make sure you call the professionals.  SERVPRO of Malibu/Topanga Canyon/ Pacific Palisades are here to make it "Like it never even happened."

Categories of Water

2/19/2020 (Permalink)

Septic backp up Septic back up at a residence in Malibu caused damage to the residence. Cat 3 water was coming from every drain in the residence.

According to the Environmental Protection Agency, 13.7% of all water used in homes is the result of water leaking from broken pipes. Because of the potential for water damage wasted water and higher water bills, it can be important to seek prompt water pipe repair if you have a leak. However, water damage can come from many different sources that can carry different levels of risk and require different methods of cleanup and water damage restoration. The IIRC classifies water damage into three categories based on the contamination level of the water and the difficulty of removal.

  1. Category 1: Clean Water

Clean water originates from a source that isn't contaminated by chemicals or biological agents, such as clean water from a bathtub, toilet or leaking appliance. If the standing water remains for more than 48 hours it can progress to category 2. For this reason, it can be important to address standing water and sources of leaks, such as a pipe that needs water pipe repair, promptly.

  1. Category 2: Grey Water

Greywater may be contaminated with mold, bacteria or chemicals. Sources of greywater can include dirty water from dishwashers and washing machines, leaking water beds, or a leak from a toilet that contains urine. Standing water from this category that has been standing for more than 48 hours can become a category 3.

  1. Category 3: Black Water

Blackwater may be contaminated with biological organisms, bacteria or toxins. Sources of black water may include a broken toilet that contains feces, backup from a sewer system, and water from streams and rivers that have flooded.

Whether you have a broken pipe in need of water pipe repair or flood damage from a storm, the longer you wait to address the issue, the more serious it can become. For this reason, it can be wise to contact a water removal professional in SERVPRO Malibu/Topanga Canyon/ Pacific Palisades promptly.

Acting Fast After Water Damage Water Timeline

6/3/2019 (Permalink)

The longer you wait, the more damage is done.

It's important to act fast after you experience water damage in order to keep secondary damage to a minimum.

 Within Minutes of the damage: Water quickly spreads throughout your property, saturating everything in its path and water is absorbed into walls, floors, upholstery, and your belongings. Furniture finishes may bleed, causing permanent staining on carpets. Photographs, books, and other paper goods start to swell and warp.

The First 24 hours: Affected drywall begins to swell and break down. Metal surfaces affected most likely will begin to tarnish. Furniture begins to swell and crack. Dyes and inks from cloth and paper goods spread and stain. A musty odor can appear.

Within The First Week: Mold and mildew most likely will grow and spread. Doors, windows, and studs swell and warp. Metal begins to rust and corrode. Furniture warps and shows signs of mold. Paint begins to blister. Wood flooring swells and warps. Serious biohazard contamination is possible.

More Than 1 Week: Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

The longer you wait, the more damage will occur, which becomes more costly.

Recovering From Water Backup

5/17/2019 (Permalink)

Steps To Clean Up From A Water Backup

  • Remove standing water to prevent structural damage or use sump pumps to remove excess water.
  • Dry all wet carpets, rugs, and personal belongings to prevent mold growth.
  • Do not flush toilets or attempt to drain tubs and sinks – It is best to just not use the water supply system in your home until the problem has been corrected.
  • Do not use chemicals in an attempt to unclog the draining system quickly and easily. They can damage your pipes and sewer lines.
  • Keep children and pets away from the affected area.
  • If it is safe, shut off the power. Otherwise, don’t go near electrical equipment.
  • Wear protective clothing: gloves, eyeglasses, rubber boots and a facemask when in direct contact with water backup.
  • Open windows to allow fresh air in and ventilate well to remove any unpleasant odors.
  • Use the services of a professional water mitigation company to sanitize, dry and prevent mold growth.

What Causes Water Backup?

5/13/2019 (Permalink)

Back up in a bathroom

Water backup mostly occurs when the water around the property’s foundation exceeds the capacity of the removal systems to drain it. It can occur from surface water seeping into foundation walls or sewer systems overflowing up through drains.

Preventing Water Backup

  1. Maintain gutters and downspouts, keeping them free of debris and leaves and repairing them if they are sagging.
  2. Inspect your gutters' capacity - after fifteen minutes of heavy rain, if water overflows the gutters, you should install additional downspouts.
  3. Extend downspouts at least ten feet away from the house
  4.  Adjust landscaping and irrigation so that water flows away from the foundation.
  5. Drain subsurface groundwater and stormwater with a sump pump system that has battery backup and replacement warnings.
  6. Run your sump pump every few months and clean it annually before the rainy season.
  7. Prevent backflow of sanitary sewer water by installing backflow valves and standpipes at all basement drain locations, including sinks and toilets.
  8. Prepare your basement, garage. Or other storage areas "just in case" by raising your washer, dryer, water heater, electrical wiring and personal items above your typical water backup levels.

Category 2 Water Loss

4/11/2019 (Permalink)

Cat 2 Water Loss

No two water losses are alike, including the categories they reside in and each situation must be treated based on the unique needs of the environment. When looking for possible contaminants to determine a category of loss you have to take into consideration the condition of the property you are working with and also the source of water

A Category 2 water loss refers to a source of water that contains a significant degree of chemical, biological, or physical contaminants and causes discomfort or sickness when exposed or consumed. Known as "Gray Water," this type of water damage carries microorganisms and nutrients of microorganisms and can cause illness.

 Sources of Category 2 water losses include toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines.   

Do's and Don’ts for Water Damage Cleanup

4/10/2019 (Permalink)

Water Damage Clean up


  1. Disconnect the main power supply to eliminate the risk of electrocution. At the same time, unplug and remove all electronics as well as pieces of furniture that can be easily moved. The faster you get these items out of your way, the easier it will be for you to clean up.
  2. Get rid of as much water as you can before the professionals arrive. You can use buckets to throw away excess water, towels to soak up extra water from hard surfaces and furniture. As long as all your sewers are working, you can drain away excess water.


  1. Do not attempt to lift heavy furniture or carpet, as that is the job of the professionals and you do not want
  2. Do not use toxic chemical agents which you are not familiar with and do not use toxic cleaning agents without following the necessary safety measures.
  3. Do not use bleach or cleaning agents on areas that are still waterlogged and contain water. This may result in further damage.

Though the professionals will be on the site quickly to help you, keep these do’s and don’ts in mind so you can limit thedamage caused to your home by flooding.

Certified Water Restoration Contractors

2/19/2019 (Permalink)

Wet Walls

Certified water restoration contractors are required to meet a strict set of standards, dictated by insurance companies and industry organizations to restore the property to its preloss condition. If a restoration project is done improperly, it can result in mold growth or other toxic hazards that can cause serious health issues for the occupants, therefore, it is important to choose a company that knows the industry standards and has a stellar reputation in their community.

Before choosing the right restoration contractor, take these four tips into consideration:

Tip #1: Do Not Choose a Friend or Family Member in the Construction Business

We’ve all heard the horror stories about someone’s friend who had their savvy brother-in-law with a little construction experience fix something that's gone wrong at their home or business, and it turned out to be a disaster. It is never a good idea to try to save money and cut corners by hiring a friend or family member to make building repairs that are totally beyond their skills. It usually harms the relationships and costs you a lot more time and money!

Tip #2: Do Not Choose the Contractor Who Built Your Home or Building

General contractors and construction companies who mostly build new construction do not have adequate insurance restoration experience even though they think they do. They lack the proper equipment, correct experience and certified training required to perform water mitigation, smoke odor removal, content restorative cleaning, deodorizing and handling techniques. Also most of the time, they do not understand the proper methods for reconstruction and repairs under these unique conditions, not to mention how to identify and deal with the hazardous materials and dangerous structural conditions, after a disaster.

Tip #3: Do Not Choose a Contractor Who Has Little, or No Experience Working With Insurance Companies

As the insurance policyholder, it is your responsibility to disclose any loss to the insurance company and provide the necessary documentation required to process the claim. You will need an estimate from a restoration company that meets the strict insurance company requirements, created using specific estimating software. If the estimate format does not meet the insurance company standards, it may be rejected.

Tip #4: Do Not Choose a Cleaning Service

Carpet cleaners and house cleaning crews are great for every day, small-scale cleaning job. But when it comes to flooding, fire, and smoke damage, they don’t have the technical capabilities or knowledge to remove high levels of moisture that infiltrates the floors and walls. In not mitigating the damage properly, it can cause dangerous secondary damages to accumulate in a matter of days. Smoke and ash damage also goes far beyond the soot that is left on walls, ceilings, and furniture. If not cleaned and deodorized properly, it can leave behind microscopic toxins and fine particulates that can be hazardous to the health of the occupants.

Years of experience and extensive training are required to be a certified restoration contractor, and obviously, there are many good reasons for that. Give us a call with any questions.

Coming Home to a Pool in your Living Room

6/8/2018 (Permalink)

In the Living Room

The Claussen family returned home from a 3-day trip to find standing water in their residence. Wood floors were affected and house had mildew odors present.

Our SERVPRO technicians arrived within the hour and began performing emergency services.  The technicians moved the clients' contents and extracted from the water in the home.  Plastic barriers were placed to promote quick and efficient drying and two zones were created.  Air movers and dehumidifiers were used for 3 days for drying the structure and flooring. SERVPRO provided monitoring of the drying progress with an infrared moisture detection camera. 

Due to our fast response, the flooring had limited damage and was able to save 60% of it. Customers were allowed to stay at their home during drying the process while barriers were used to separate the working and drying areas. Limited wall and baseboard damage due to quick response.

We are always here to help!

Call us 24/7


Community Living

5/21/2018 (Permalink)

Water damage from the unit above

Condominium and Townhome owners really need to protect themselves when it comes to water damage.  The typical fighting over who’s to blame, who’s going to pay and if the HOA is responsible.

When you are the unit below the leak, you end up with the most of the damage.  We see the owners of the unit that received most of the damage hesitant to file their own water damage claims with their insurance company. They don’t want their rates going up when clearly it was not their fault.  Ask questions to your agent so you are prepared if this happens to you.

We have seen it go both ways, the insurer covering the damage to the units below and others not covering the units below.

Leave that fight for your insurance carrier as they will figure out if subrogation is possible.  The longer you wait, the more damage is being done.

Signs That You Have A Slab Leak.

5/15/2018 (Permalink)

Slab leak

It is important for homeowners to know both what causes slab leaks and how to identify one.

What is a Slab Leak?

A slab leak is a leak that has developed in copper water lines running below the concrete foundation of your home. 

Since slab leaks are often not clearly visible to homeowners, they tend to go undetected for long periods of time. Leaving a potential slab leak unattended can lead to much larger problems, such as mold damage.

What Causes a Slab Leak?

  1. Pre-Damage and Poor Installation
  2. Ground/Foundation Shifts
  3. Abrasion
  4. Corrosion

Signs You Have a Slab Leak

  • Sudden spikes in your water bill
  • A sound of running water when pipes aren’t in use
  • Moisture or mildew under carpeting
  • A moving water meter dial when pipes aren’t in use
  • Standing water around the perimeter of your house
  • Unusually low water pressure
  • Cracks in your baseboard or walls
  • Damp or warm floors
  • Mold or mildew smell

If you have wet carpet, buckling wood floors or unexplained pools of water call us.


Category 3 Water Damage

4/16/2018 (Permalink)

Category 3 Water Loss

Since no two category 3 water losses are the same, it is important to understand the category of your loss so the clean-up process can be tailored to your environment.
Category 3 water losses involve water that is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Such water may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.
Examples include, but are not limited to: sewage, toilet backflows that originate from beyond the toilet trap regardless of visible content or color, all forms of flooding from seawater, ground surface water and rising water from rivers or streams, and other contaminated water entering or affecting the indoor environment such as wind-driven rain from hurricanes, tropical storms, or other weather-related events.
If you are unsure what your loss is, call us to come and inspect. 310-456-2135

Mitigating Water Damage

4/16/2018 (Permalink)

To Mitigate or Remediate?

Mitigation is often confused with restoration but they are truly not the same thing.
Water mitigation stops the water from spreading. In other words, help in reducing the cause of water issue to prevent any further damage.
Remediation is taking action to reduce, isolate, and remove all contamination from an environment by preventing further reproduction and spreading of contaminant. Simply stated, remediation is the process of clean up and disinfection.
Important steps to mitigate water damage:
• Remove rugs and unattached floor coverings
• Lift or remove furniture to prevent further damage
• Open drawers, closets, and cabinets to enhance drying if items inside were affected
• If available start extraction by using a wet vac or other machines able to extract water
• Place air movers and Dehumidifiers as soon as possible if you have them, If not give us a call.

Water Damage Initial Steps

2/19/2018 (Permalink)

Water Damage

Initial steps to take when Water damage occurs:

  1. Remove furniture, boxes or other household items that either got wet or are in danger of getting wet. In many cases, items will be packed-out and taken to an offsite warehouse where further drying and restoration processes can be done.
  2. Assess the moisture or find where the water has gone. Water travels through most surfaces and will settle at the lowest point. In most cases, most of the time you won’t feel the wetness so you will need to use some moisture detection equipment
  3. Extract water if it’s sitting there. You do not want to wait for it to continue being absorbed.
  4. Dry the areas that were affected. Use air movers and dehumidifiers so that the moisture can be captured and expelled so more damage does not occur.
  5. Or… you can just call us…

Water, Water and More Water

6/13/2017 (Permalink)

Flooring Water Damage

There is nothing worse than waking up in the middle of the night and finding your flooring soaked with water

First, DON'T PANIC! 

It is important to try and find where it is coming from. Once you know, turn off the water. 

So many people think that once the water is off the damage is done. This is not the case. It is important to fix the source so the damage can be remediated properly. It is common for a remediation company to come out and start the dry-out process but once the water is turned back on the source can re-leak and cause the damage to happen all over again. 

Please make sure you communicate with your remediation company where you are in terms of fixing the source so they can determine how to help.

Home Full of Water

5/25/2017 (Permalink)

Containment and Equipment

This is a common story...

Jackie and her family returned home from a trip to find standing water all over her downstairs. Her wood floors were soaked.

Our certified technicians arrived within an hour and began extracting the water in the home.  The technicians moved all of the client's contents and prepared two drying zones. Plastic barriers were placed to promote quick and efficient drying for the structure. The wood floor was removed where it was damaged and unsalvageable. Baseboards and drywall were also removed to prevent mold growth. Air movers and dehumidifiers were used for 3 days to dry the rest of structure, inside cavities and flooring. 

We limited the damage by acting fast and 40% of the floor was saved. The family was allowed to stay at their residence during the drying process and we used barriers to separate working/drying areas. 

Know When to Call a Professional.

5/18/2017 (Permalink)

Water Damage in 90049

Water damage can happen anywhere in a home. While there are certain areas inside of the home that is more prone to water damage, anywhere can fall under attack. Depending on the surface type that is affected greatly determines the appropriate actions to take. did your walls get wet? If they’re interior walls, it may be possible to use a wall cavity drying system to dry out the cavity (and surface). But if it was an exterior wall, it probably means your insulation got soaked. At that point, insulation is ruined, so a portion of the drywall will need to be cut out so the insulation can be removed before drying can take place. 

It is important to call a professional company who knows how to handle your situation. We are here to help!



Water Damage Inspections

4/20/2017 (Permalink)

Water Damage on Wood Floors

Sometimes, with the smallest amount of water damage, like a toilet overflow that you caught pretty fast, still needs to be treated fast. Because if not treated right away it's possible that more damage can or will occur. Most homeowners almost don't call when they noticed the damage because they didn't think it would be a big deal. Most of the time when our technicians arrive the problem is bigger than what the homeowner could see in plain sight. Once the scope of work is done, it then can be determined if any work even needs to be done. drying out a wood floor properly, for example, is important so that the floor doesn't buckle or have moisture trapped underneath. Moisture trapped in the wall cavities and in the floor most often will lead to mold growth and you can triple the cost of what should have been a simple dry out. Always call SERVPRO of Malibu for a free water damage inspection

Quick Response to Water Damage

4/20/2017 (Permalink)

Commercial Water Loss

Quick response is necessary when it comes to saving your home from water damage resulting from leaks or flooding. At SERVPRO of Malibu, we specialize in preventing or minimizing the negative impact that water damage can have in your home. We will help save and revitalize your damaged property as well as walk you through the entire restoration process. 

Our top priority here at SERVPRO of Malibu is to ensure that all damaged areas are dried, deodorized and disinfected as well as making sure you are updated and comfortable each step of the way.

We have all of the updated resources required to tackle even the most difficult water restoration jobs. Our professional team has the experience and equipment needed to provide you with the service that you need at any time of day.

What is a Category 1 in Water Damage

2/7/2017 (Permalink)

Water from a broken pipe

Water damage is not fun and there are different levels of water contamination:

Category 1 Water - Refers to a source of water that does not pose a substantial threat to humans and classified as "Clean Water". Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that

Refers to a source of water that does not pose a substantial threat to humans and is classified as "Clean Water". Examples in this category are broken water supply lines, tub or sink overflows or appliance malfunctions that involve water supply lines.

1. A broken water supply line, burst pipe is the most common. 

2. A tub or sink overflows or appliance malfunctions that involve water supply lines. A water heater leaking or breaking is one of the most common. 

3. A toilet overflow that is just water is also a category 1. 


Water Damage Topanga

6/2/2016 (Permalink)

Water Damage Topanga

Water Damage Topanga

SERVPRO is one of the leading water damage restoration and cleanup companies in the Topanga area. We are dedicated to each and every one of our customers, regardless of the size of the task. We send in specialists who have had extensive training to uphold high standards of workmanship to handle the situation in a compassionate and efficient manner. You can expect fast services that are offered 24 hours a day, 7 days a week for emergency purposes.

Our company has been in business for more than 30 years, and has become a true leader in water damage services. You will be pleased by how we conduct our work and the results, so that you can can get back to your life quickly. We know how important it is to respond quickly when we get the call, as mold and mildew can set in and cause worse problems to your home, commercial property and belongings. We make it so that your space is back to its original condition with our advanced technology, including drying processes, deodorization, and sanitization.

SERVPRO is run by a family, offering a personalized approach while serving a large customer base in the area surrounding Malibu. We have many locations and our technicians are all over, so we can send someone to you very quickly. If you have an emergency that needs attention, give us a call and we will send someone in to evaluate the damage and provide you with a quote. It's that easy to get quality services from a reputable company.

Water Damage Malibu 90265

5/29/2016 (Permalink)

Water Damage Malibu 90265

Water Damage Malibu 90265

Wouldn't you like to know just where you can find superior water damage services in the Malibu area? It's important to know what to look for, and that you seek out a company with compassionate specialists who will go above and beyond to assist you with your emergency restoration and cleanup. You don't have to look far – SERVPRO is a family owned and run business that will provide you will that and more. We have been in business since 1984, and make it a point to keep our standards high with mandatory training of all staff members within our facilities.

When an emergency involving water strikes, you want to be able to assess how serious it is in a quick manner. Even if it seems as though the damage is minimal and you think you can let it air dry by leaving some windows and doors open, you should be careful not to take any chances. It does not take long for mildew to set in and cause even more of a headache. Our professionals will get to the premises fast after you call and look through the area closely to detect hidden moisture that can cause these problems. Not all companies will go this far to do an excellent job.

We have extremely advanced technology with equipment that dries up the affected area fast, which will make it easier to get back to your everyday life in almost no time. SERVPRO also uses top notch sanitization and deodorization techniques to give you even greater comfort and safety.

Water Damage Pacific Palisades 90272

5/29/2016 (Permalink)

Water Damage Pacific Palisades 90272

Water Damage Pacific Palisades 90272

Do you need cleanup services secured in the case of an emergency? If you want to make sure that you are covered when water damage happens in your house or place of business, you should have SERVPRO in mind. We are a company that has been in the industry of cleanup and restoration for over 30 years. We have made a name for ourselves, with many customers through the years who have been completely happy with the services that we provided for their emergencies. You can read about these happy customers by looking to the testimonials on our site.

Water damages can be a real headache, whether they occur as a result of burst pipes, roof leaking or something else entirely. It can help immensely to be able to get services from a company like SERVPRO, as our specialists are reliable and ready to help at all times. You should be comfortable reaching out to us to request whatever services you may need, no matter how big or small the job. With our 24/7 emergency policy, you don't have to wait long for things to be back to normal.

All of our staff who are responsible for restoration and cleaning services must undergo training at our facilities. For this reason, you can rest assured that you can always count on the professional who visits your commercial or residential property to conduct the work. Contact SERVPRO immediately when you need quick and efficient water damage, storm, fire, or mold and mildew remediation.

Water Damage Brentwood LA

5/2/2016 (Permalink)

Water Damage Brentwood LA

Water damage can really put a damper on your day or even week. It can seem like a nearly impossible mess to clean up, and you likely do not have any idea how to do this yourself. That's when you should call a reputable cleanup and restoration company to fix the issue. This will help to take the stress and pressure off of you when you are feeling devastated about your property.

SERVPRO is a company that conducts many services after floods and other types of damage have occurred. They cover both residential and commercial services, in the areas of water, mold and mildew, flood, fire, and some general cleaning. Specialized equipment is used to have it fully cleaned and dried to the best of our ability. The technician that conducts these tasks has been trained to use the equipment, as well as on the different methods that must be employed. You can rest easy knowing that they will care for your property and possessions, and have the space looking as close to the original condition as possible.

If you are uncertain on how to submit a claim, you don't have to worry. SERVPRO representatives will make this an easier process by reaching out to your insurance company to have the work covered. We will have a technician sent in quickly and handle most of the steps, so that you can get back to your life and focus on what is most important.

Water Damage Restoration CA 90049

4/5/2016 (Permalink)

Water Damage Restoration CA 90049

Water Damage Restoration CA 90049

Did you know that water damage is considered to be one of the major types of home damage? In Brentwood and the surrounding cities, the professional water restoration company SERVPRO offers the assurance of high quality services for cleanup and repair of property that has gotten damaged. Whether there has been a natural disaster, burst pipe, or some other  unfortunate occurrence, you will want to have SERVPRO specialists on your side right away.

There are several steps to the restoration and repair process. First, you should reach out to SERVPRO and request services. Then, a technician will enter your home or place of business to assess the damage that has been done. Fortunately, the business is open at all times and offers emergency services to take care of your cleanup and prevention needs. Someone will arrive on the scene with the specialized equipment that will restore the space back to its original condition, or close to it.

The SERVPRO motto is to tackle restoration and repair of all sizes and varieties for both residential and commercial buildings, making it like it never even happened in the first place. As a business that has been around since 1984, we are dedicated to a high standard of service so that our customers are satisfied. We are a small company that is run by a family, and we maintain industry standards by having our technicians go through training in order to get IICRC-industry certifications. Contact us today if you need assistance with mold and mildew, fire and smoke damage, mite and bed bug control, odor identification and deodorization, carpet cleaning and repair, and more.

Water Damage Repair CA 90049

4/5/2016 (Permalink)

Water Damage Repair CA 90049

Water Damage Repair CA 90049

The SERVPRO business that runs out of the Brentwood area is a true leader in restoration. The specialists at SERVPRO respond quickly to emergencies, and they operate 24 hours a day, 7 days a week for optimal service. No matter what the size and type of water damage emergency in your home or place of business, their esteemed professionals will arrive on site prepared to restore your property to as close as to its previous condition as possible. You deserve no less than a high standard of workmanship, and that is what you will get from these Water Damage Repair specialists.

SERVPRO is a locally owned and operated company that has been in business for over the past 30 years. This family-run business began with Kent Stanley, and today is it has garnered an excellent reputation among its customers. In fact, professionals at SERVPRO receive regular training that is mandatory, including IICRC-industry certifications. This is how you can know for sure that you will always get the same level of service from people who are highly skilled and knowledgeable about the care and restoration of property after water damage has occurred.

There are several different services that SERVPRO handles, such as mold and mildew cleanup, carpet cleaning and repair, board ups, removal of graffiti, content restoration and move outs, and fire and smoke damage cleanup. If you are interested in having a SERVPRO technician visit your residential or commercial building, contact us immediately through our website or by phone.

Are you Dealing with Water Damage?

3/9/2016 (Permalink)

water damage repair

Are you dealing with water damage? Not sure what to do about the water damage to your property. You can hire a special contractor to come to your property for water damage repair. The contractor will clean up all the water damage and leave your home as it was before the damage occurred.

The first thing you should consider when you are looking at companies to do water damage repair is their experience. Have they done jobs like your before. Ask them about their experience. Ask to see before and after photos of previous jobs. Ask for references. The more proof they have that they have that they have done jobs like yours before the better. 

Another way to find a good water damage repair contractor is to ask people you know. Find out who they used. Were they happy with the work? What was their experience? Ask them to show you before and after shots of their home. Chances are good if they were happy with the contractor they used you will be happy too.

Research online to see what reviews say about a specific company. Chances are good if they have done bad work someone will have reported it online. Google search their name and the area they work in. If you don’t find any negative reviews about them chances are good they are reputable.

Check with organizations like the Better Business Bureau. If they have done bad work they will have a bad rating with consumer protection groups like this.

Water restoration in Brentwood

1/26/2016 (Permalink)

Water restoration in Brentwood

Have you experienced water damage to your home or business? Water restoration in Brentwood is not hard to come by. There are plenty of companies that offer water damage restoration services, but they are not all equal when it comes to quality of work. If you know what you are looking for you can find a company that will get your job done right and on time.


Floods happen, so chances are good you know someone that has dealt with flood damage before. Ask this person who they used for their water damage restoration. Ask them if they were happy with the work they had done for them. This is an easy way to find a good company that will satisfy your needs.


Ask companies you are considering for proof of their work. They can show you before and after pictures from previous jobs they have done. Ask them if they have done any jobs that were like your job. Can they show you photos from this job? A reputable company will have a portfolio of work that you can look at before you hire them.


You don’t want to have to wait around to get your job done. You want to pick a company that has good availability, so you know you will get your job done on time. You also don’t want to have to wait to get your job underway. A good company will be able to get your job done right away and it won’t take them a lot of time to do it.

Some Tips for Cleaning After Water Damage Removal in Brentwood

12/10/2015 (Permalink)

Water in unwanted areas of your house can cause a lot of damage. It is best to call a professional service but even after that you may have to take matters into your own hand. If you do not want water to cause extensive damage to your home, here are some tips for cleaning up your home after water damage removal in Brentwood.


Once your home has been examined by a professional, it is time you take some measures on your own. Use a disinfectant to get rid of any bacteria that may have been brought along with the water or may have accumulated due to the water damage. Moist areas are ideal breeding grounds for bacteria so it is best you use a powerful non-toxic disinfectant that can help you disinfect the affected areas. 

Preventing Mold Growth

Once you have successfully disinfected your home, take measures to prevent mold growth. Use good quality Concrobium throughout the area for mold control. As Concrobium can be toxic, it is important you take necessary safety precautions while applying it on your walls and furniture. Apply a thin layer of Concrobium and let it dry overnight. If you have kids, you would want to start mold control one room at a time. When Concrobium dries, it forms a thin layer and prevents the growth of mold or fungi. 

Dispose Damaged Goods

Before throwing out all your old furniture, it is essential you properly examine it first. Create different piles according to the level of damage caused. Take whatever you can to recycling centers and if you find something you can donate, go ahead. It is essential you categorize your damaged goods in separate piles, such as wood, electronic, and metal. 

Water Damage Specialists in Malibu

9/10/2015 (Permalink)

Water Damage Specialists in Malibu

If you have water damage it is important to hire water damage specialists in Malibu. The water damage specialist will make sure your property is restored to its original condition. They are experts in cleaning up after water damage. Below are the things you should consider when you are hiring a water damage specialist.


If you have a friend, co-worker or family member that has dealt with water damage recently they can give you a referral to the water damage specialist they used. If they were happy with the company they used chances are good they will work out for you too. Likewise, if they didn’t like the company they worked with you will know it is best to steer clear of them.


You want to make sure that the company you work with has credentials. They should be insured so your property is safe in their hands. That way if they damage your home it will be covered. Hopefully they won’t need the insurance, but it is professional for them to have it. You also want to make sure they are licensed. They should also be affiliated with professional organizations if there are any.


You don’t want to be the first job they have ever done. You want to pick a company that has a lot of experience. Preferably they should have at least five similar jobs under their belt. You should ask them for proof of their previous jobs. You can also check online reviews to see if they have done the work before.

Water Damage Specialists in Pacific Palisades

9/7/2015 (Permalink)

It’s not hard to find water damage specialists in Pacific Palisades. That being said, you don’t want to hire any old company. You want to hire a company that is going to do a good job. Water damage can lead to mold if it is not cleaned up properly. The information below will help you determine whether or not a cleaning company is reputable.


Ask around and find out who other people used to clean up the water damage in their home. You can ask family and friends to get good leads. You can ask neighbors and co-workers too. You want to ask how good of a job the company did. Were there any problems? How did the company handle problems?


You want to work with a water damage specialist that has credentials. They should have insurance to protect your property in case they make any mistakes. You should also make sure the person you pick has a license. They should also be affiliated with professional organizations within their industry.  Ask to see proof of their credentials so you know they are legitimate.


You want to pick a water damage specialist that is experienced. You want to know that they have done jobs like yours before. They should be able to show you proof of their work. You want to make sure they have done at least five jobs before yours. You don’t want to hire someone that is not experienced because they might not do the job right.

Water Damage Repair Topanga Canyon

7/2/2015 (Permalink)

Water Damage Repair Topanga Canyon

If you require some Water Damage Repair Topanga Canyon services right away, look no further than SERVPRO. We have been in this business for more than 30 years, and we have attained an excellent reputation for quality workmanship, professionalism, and customer service. We are here for you when there has been an emergency at your residential or commercial property, whether it's a flood or plumbing issues.

SERVPRO is a company that is locally owned, and our specialists cover the greater Malibu area. However, we have branched out to open franchises all over the country. One of the greatest things about SERVPRO is that we are open 24 hours a day, 7 days a week. You can call us for your emergency needs to cleanup mold or water damage, as well as other cleaning services. Our professionals have advanced training in these areas, so you should never worry that the specialist who comes to your home or place of business will not do a great job.  We also arrive quickly at the scene when you need us to, so that we can take care of the issue properly to help you avoid further damages and restore the building and your possessions to good condition.

You deserve all the best service after disaster strikes at your house or commercial building. We welcome you to call or submit your questions online. If you hire us, we'll take your insurance information and deal with the claims ourselves so that you can rest easy. Contact us immediately after the damage has occurred and we will do everything in our power to make it right.

Reasons to Hire a Water Damage Repair Company

5/27/2015 (Permalink)

Water Damage Repair Company in Malibu

Severe forces of nature that cannot be avoided often cause water damage to your home or office. These include floods or hurricanes. Generally, these natural phenomenon’s may occur anytime, anywhere and will have some serious effects on the environment and the people, as it brings plenty of water damage in a certain place. Regardless of the circumstances, here are a few great reasons you should hire a water damage repair company:

They have Years of Experience

Water damage repair companies have years of experience dealing with the problems associated with floods or hurricanes. They utilize state-of-the-art equipment and can ensure the cleanup and restoration process will be done right and in the most efficient way possible.

Prevent Other Problems from Occurring 

After a hurricane or flood strikes and damages your home, the problem just doesn’t end there. Water can cause numerous other problems with the foundation of your home, especially if you leave it unchecked. It can also result in the growth of mold that is incredibly harmful for your health. Nevertheless, by hiring a professional water damage repair company, you can prevent these problems from occurring.

Saves You Money in the Long Run

At times, people choose to avoid having their home restored from water damage and this leads to many problems (as mentioned above). Regardless by hiring a water repair company, you can have your home repaired within no time, saving you lots of money on damages in the long run.

Therefore, if you want your home to get back to its normal pre-water damaged state, then perhaps you should acquire the services of professional water damage repair Malibu.

Everything You Need to Know about Water Damage Restoration

5/23/2015 (Permalink)

Water Damage Restoration

Life isn’t exactly fair to some of us and at times we may end up in situations where we lose everything. One such example is damage to your home because of a flood, water overflow, or other water related damage where you lose all your valuables and essentials. This is where water damage restoration comes in that helps to restore your home to its original state and pre-water damage condition. To understand this better, let’s take a look at the water damage restoration process.

Loss Assessment

The first and most important stage in water damage restoration is of course loss evaluation. In this process, restoration companies perform a quick but thorough inspection of your home to determine the extent of the damage, estimate overall restoration costs, and list the items which have to be repaired or replaced.


After the evaluation is completed and overall estimates have been provided, the process of drying and decontamination begins. This process includes the use of subfloor drying equipments, scrubbers, dehumidifiers, and blowers to dry the entire area and specify pockets where contamination has been detected.


This is the last phase of the damage restoration process and usually involves checking if all the equipment is in working order, assessing if the personnel involved are qualified for the job, and checking if the drying equipment is set up properly.

Has your home suffered water damage as well? If so, then it would be a good option to opt for professional water damage restoration Malibu services.

Water damage Pacific Palisades

3/19/2015 (Permalink)

Imagine coming home from a restful vacation and finding part of you home full of water. Not very likely? You may be surprised to learn that water damage accounted for $9.1 million worth of property loss between 2007 and 2009, according to the American Insurance Association. While living in Pacific Palisades means that you are unlikely to suffer from excessive rainfall, leaks within your home are not uncommon; it is estimated that 14% of all water coming into American homes is lost due to leaks. Even a small crack in a water pipe, measuring no more than 1/8 inch can leak as much as 250 gallons of water in a day.

Not only can water itself cause extensive damage to your home and your property, it also facilitates the growth of mold which can contaminate the air with its spores, produce an unpleasant odor and cause health problems. If you encounter a flood or a leak, then you need to call in a professional drying and cleaning service who can remove the water and undertake a clean up operation to get your home back in order.

The first step is to stop the ingress of additional water and then set about water extraction using gas powered pumps. Infrared cameras may be deployed to detect water in hard to reach areas. Hygrometers and moisture detectors can then show how much moisture remains in walls, floors, and in the air. Then dehumidifiers and high speed air movers can be moved in to start the drying process.

Dehumidifiers work on the basis that cold air holds less moisture than warmer air. As the dehumidifier draws air in, it is cooled with a refrigerant, condensation occurs and the water is collected in  a tray and then the air is heated before being blown back into the room. It may look straight forward but there is a lot of science behind the positioning and types of dehumidifiers used to produce the best results in any particular location.

Application of antimicrobials and fungicides prevents the growth of any molds, mildew or bacteria. If mold has already started to appear. A full remediation process will be required to isolate and eliminate it. Your water removal proffessionals will also be able to handle the clean up of your possessions or dispose of those which are unable to be brought back to good condition. Experts in a variety of methods, including wet and dry cleaning, according to the items needing to be restored, they will do their best to restore your property to its former condition and leave it looking as if the water damage had not occurred. They will also prepare a full report for submission of a claim to your insurers, with a detailed inventory of your possessions backed up by photographs. Suffering from water damage is an unpeasant experience, but with the right help and support, it can be handled with the minimum of disruption to your life.

Tips for Limiting Water Damage

3/19/2015 (Permalink)

 Water damage is a serious issue.  For the period 2004-2008, compensation for losses incurred from water damage was the second highest type of claim on homeowner insurance policies. Even a small crack in a water pipe can release a huge amount of water in a relatively short time. Problems caused by water are seven times more common than fire damage and six times more common than burglary, so it makes sense to be aware of some of the causes of leaks and flooding in the home and what you can do to prevent them happening to you.

Clogged drains and toilets

Soap residues, grease, hair, food waste, and other items can all contribute to clogs in drains and toilets. The build up is usually gradual and can be detected by slow drainage. Any such problem should be dealt with quickly as a back surge of contaminated water can be very unpleasant and constitutes a significant health hazard. Clean your drains regularly and make sure that unsuitable items and substances are not flushed down the toilet.


Over time, pipes begin to degrade and cracks can appear. The natural shifting of the foundations of your house can also put stresses on to your pipework that can cause cracking and lead to leakage. Where pipes are hidden beneath flooring or within walls, the first signs may be damp patches appearing. These should always be investigated to determine their cause and enable remedial action to be undertaken in a timely fashion.

Washing machines

The intake hoses to your washing machine are always under pressure and are a common source of leaks. Make sure the connections are tight and, if you have plastic or rubber hoses, it is better to replace them with reinforced steel braided ones. In any event, the hoses should be replaced every five years. When you are leaving the house empty for a few days, turn off the water supply to your washer.

Water Heater

Water heaters can corrode over time and the points where water enters and leaves are prone to rusting. The typical life span of a water heater is about ten years. Inspect your heater regularly and replace it if you observe signs of corrosion. Look for a heater with a long warranty.

Overflowing Drain Pans

Air conditioning and heating systems have drainage pans to collect condensation and other waste water which can overflow if not emptied from time to time. Clogs can occur if routine maintenance is not carried out. Your AC should be regularly serviced to ensure it is working efficiently and inspecting the drainage line is an important part of this inspection. It is possible to have a float switch installed which cuts off the system of a blockage occurs.

These are the most common areas from which floods and leaks can arise. The best way to protect your home and your family from water damage is to pay attention to any signs of a problem and take action straightaway to determine its nature and what needs to be done to set things right. Make sure you know where your main valve is located and how to turn it off in the event of an emergency. Prevention is better than cure. Some flood events are beyond our control and for those, there are specialist contractors who can deal with water removal and remediation of property to minimize their effects.

Water Damage Brentwood

5/8/2014 (Permalink)

Brentwood, Water Damage, Water Extraction

Location: Pacific Palisades, CA
Customer: Marsha Levi Customer, Travelers insurance job

Cause: SERVPRO was contacted regarding water damage that had gone into the basement, of an Oakmont Drive home.

Work Performed: SERVPRO responded on site and began extraction of the water in the basement and do a moisture check of entire area around the location. Our company was providing dry down services of crawlspace under house and basement area inside home. Applied drying techniques are used with containment barriers to prevent odors and debris from entering living spaces. Dehumidifiers and Hepa filtration devices are used, and completely dried structure in 5 days including crawlspace.

Result: Our firm can limit damage and repair costs by up to 50% by notifying us right when damage occurs. Drywall and paint were the only repair/replacement costs, and no property loss.

Water Damage Pacific Palisades

5/8/2014 (Permalink)

Pacific Palisades, Water Damage, Water Extraction

Location: Pacific Palisades, CA
Customer: Marjorie Kay

Cause: Mrs. Kay returned home from a trip to find standing water in her residence. Wood floors were affected and house had mildew odors present.

Work Performed: Our SERVPRO technician arrived with in 1 hour and began extracting water in the home and performed emergency services. The technicians moved client contents and prepared two drying zones. Plastic barriers are placed to promote quick and efficient drying for structures. Wood floor was removed where damaged and removed from structure. Air movers and dehumidifiers were used for 3 days for drying of structure and flooring. SERVPRO provided monitoring of drying progress with infrared camera moisture detection. Upon completion an antimicrobial agent is applied.

Result: Flooring limited damage 40% saved. Customer allowed to stay at residence during drying process. Barriers used to separate working/ drying areas. Limited wall and baseboard damage due to quick response.